At Nakhrebazz, we want you to love what you ordered! If you’re not satisfied with your purchase, we offer a hassle-free returns and exchange process. Here’s everything you need to know:

Trade Name: G . D& Sons

1. Return & Exchange Period

We accept returns and exchanges within 7 days from the date of delivery. Please allow an additional 5-7 days for the returned product(s) to reach us.

2. Reverse Pick-Up

We provide reverse pick-up services at a fee of Rs 100 per order, deducted at the time of refund. This charge applies per order, not per item.

3. Pick-Up Attempts

The courier company will attempt to pick up the shipment twice. If unsuccessful, you will need to ship the product back to our address. Reverse pick-up availability is subject to your area pin code.

4. Condition of Returned Products

Products must be returned in their original condition as shipped. Items that are worn, washed, or damaged will not be eligible for a refund or exchange.

5. Refund Processing Time

Please allow 7 days for your Refund to be processed and the amount to reflect in your bank account. Note that refunds/bank transfers are only applicable for prepaid orders made on our website.

6. COD Orders

For COD orders, we will issue a store credit within 1-2 working days of receiving the returned product. This credit can be used on future purchases.

7. Store Credits

Store credits and reward points are non-refundable and can only be redeemed on our store.

8. Non-Refundable Charges

Shipping charges are non-refundable.

9. Contact Us

For any issues, reach out to our customer support via direct message on Instagram nakhrebazz_official or WhatsApp us at +917728081146. We are available Monday to Sunday from 10 am to 7 pm.

10. Order Cancellations

Cancellations are only possible before the order has been dispatched from our warehouse.

11. Non-Returnable Items

To maintain hygiene standards, we do not accept returns on accessories, sunglasses, perfumes, masks, and innerwear (boxers, briefs, trunks). Nakhrebazz reserves the right to amend this list without prior notice.

12. Free Product Deals

Items purchased during promotions like BOGO (Buy 1 Get 1 Free) are not eligible for returns.